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I had previously used a cheaper letting agent, but unfortunately, I found that the level of service reflected the price. Communication was limited, I didn’t always feel kept informed, and the quality of tenants put forward had left me cautious about going through the letting process again.

My experience with Urban Link Estates has been completely different. From the outset, they took the time to understand the issues I had experienced previously and gave me confidence in the way they would approach letting my property.

They found me good-quality, fully referenced tenants and kept me informed throughout the entire process, from the initial marketing and viewings through to referencing and move-in. Communication was consistent, professional and reassuring, and I always knew exactly what stage we were at.

The whole experience showed me the value of using an agent that focuses on service and tenant quality rather than simply being the cheapest option. I’m very pleased with the outcome and would happily recommend Urban Link Estates to other landlords looking for a reliable and professional letting agent.

I’ve been working with Urban Link Estates for over 10 years and have always been very happy with the service. They’ve consistently found me good, reliable long-term tenants and are always quick to deal with any issues that come up.

On one occasion, a tenant suddenly stopped paying the rent. Urban Link acted quickly, served the relevant notices, recovered the outstanding rent and managed to get the tenancy back on track.

It’s reassuring to know that when there is a problem, the team are proactive and know how to handle it. I would happily recommend Urban Link Estates to other landlords.

I contacted Urban Link Estates after having a very difficult experience with a tenant who had not paid rent for several months. My previous agent had not served the correct legal notices, so I turned to Urban Link for help.

They reviewed everything, explained the process clearly and served the required notice to help me regain possession of the property. Once I got the property back, they also helped arrange the refurbishment as it had been left in a very poor condition.

They then found me new long-term tenants and got the property back on track. I’m very pleased with the service and support I received and would recommend Urban Link Estates to other landlords.

I moved my four rental properties over to Urban Link Estates after having ongoing issues with my previous letting agent. At the time, some of the tenants were in rent arrears and the properties had fallen into disrepair, so there was quite a lot that needed sorting out.

Urban Link took over and quickly got things back under control. They dealt with the arrears, organised the necessary works and brought the management of the properties back on track.

Since then, I’ve been very happy with the service. The team are responsive, professional and easy to deal with, and I feel much more confident knowing my properties are being properly looked after. I would definitely recommend Urban Link Estates to other landlords.

I have been using Urban Link for over 15 years and have always been very happy with their service. They have consistently found me great, reliable, long-term tenants, which as a landlord is exactly what you want.

I’ve always found the team professional, helpful and easy to deal with, and after working with them for so many years I have complete confidence in the service they provide. I couldn’t recommend them highly enough to other landlords.